Italy Changes Regulations for Issuing Gaming Licenses

Italy changes the gambling law when it comes to licenses. Since the Reorganization of Gambling legislation was published, the operators weren’t satisfied, so a new framework came as an amendment to the ongoing regulations.

Resolve the operations issues

italys_take_on_licensing_framework_for_online_gambling_The main mission of this framework is to resolve legal disputes between the ADM (Italy’s Customs and Monopolies Agency) and operators, who can’t come to an agreement about the terms of license renewal. Among the issues was the fact that ADM wanted to terminate all licenses that were to expire in 2023 or 2024, and the government had to intervene.

Thanks to the new framework, the new operators will get licensed in Italy in the upcoming few months. Their licenses will last for nine years, and the fee they would have to pay is set at €7 million ($7,5 million). According to the previous law from 2018, the license fee was €200,000 ($214,834), so this is a significant increase in the fees. But that’s not all – after taxes, all operators will have to pay 3% of Gross Gaming Revenue (GGR) annually.

The Ministry of Finance (MEF) claims that the Italian gaming market changed in 2011 and that it’s the reason for increased fees. At the moment, big names such as SNAI, Flutter Entertainment, Lottomatica, Entain, and SKS365 dominate the market. As the Ministry of Economy and Finance estimates, around 50 operators will be interested in renewing the license.

The operators are obligated to operate only one app for each product they have, and concessionaires can have only one website.

It is expected that gaming taxes in Italy will further increase in upcoming years – €200 million in 2024 and €150 million in 2025. On top of that, the concession fees will bring €100 million annually to the government.

New requirements and tender for Lotto

Among other requirements for operators, there’s a set of technical ones. Among them is setting playing limits on platforms, which have to be set by customers, and incorporating warning messages when a player comes close to that limit. On top of that, ADM will have the right to fight unlicensed operators, including blocking their payments.

Popular Italy’s Lotto Euro game will get a new operator, and the government is about to launch a tender. Until November 2025, the game is managed by IGT, but the state is looking for a new operator. The bid begins at €1 billion.

After 2025, it is expected that the game will earn €7,7 billion annual turnover. On top of that, net annual revenue for nine years is about €200 million.

Source: “Italy’s take on licensing framework for online gambling”, April 16, 2024.

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Curacao Online Casino License Changes Coming End of Summer

curacao_online_casino_license_changes_coming_end_of_summerChanges are coming to the online gambling jurisdiction of Curacao with a new law coming into effect soon. For background and a frame of reference, readers can find more information at the end of this article.

Beginning September 1, all new licenses will be issued by the Curaçao Gaming Control Board (GCB).

At a recent iGB LIVE (iGaming Business conference) Curaçao’s Ministry of Finance, Sixienne Jansen laid out how the online gaming licenses issued by the jurisdiction of Curacao will function beginning on September 1, 2023, under Curacao’s National Ordinance for Games of Chance (LOK).

LOK is Not Yet the Law of the Land

It’s important to note that the LOK is not yet the “law of the land” but binding agreements exist between Curacao and Amsterdam for its content and full implementation. After August this year, new licenses will be issued to the Master License holders under new rules, even though the LOK has not been introduced into parliament yet. In order to ensure continuity, all four Master License holders will automatically receive one of the new licenses on September 1. The license will be provisional and valid for one calendar year.

The LOK will reform how online gambling licensing will work for foreign operators. Nearly all licensed offshore casinos accessible to players in the United States are licensed in and regulated by Curacao.

Under the current law, there are four Master License holders in Curacao and those license holders can issue “sub-licenses” for operators of any game of chance or skill – whether it is poker, table games, bookmaking, online casinos, lottery, or any other form of remote gambling. By some estimates there could be as many as 12,000 gambling operators licensed in Curacao. However, the number of active operators is most likely much smaller

The Curacao government plans to change the entire system in a phased reform without disrupting current business operations.

According to Jansen: “No operator is going to have to pause or stop any business as a result of anything done by the Ministry. One of the primary elements of the transitions into the new regime is to facilitate uninterrupted continuity of all operations of sublicense holders.

When the LOK actually becomes law, all “sub-licensed” operators will only have 90 days to apply for a new license without regard to any time remaining on their former license. However, Master Licensers will no longer issue any new permits and all interim or provisional licenses will be issued directly by the Curaçao Gaming Control Board (GCB). Those licenses will automatically convert into LOK licenses later on.

New Regime to Comply With International Standards

However, the new regime will be a bit tighter to conform more to international standards. While current license holders already have specific obligations and are investigated by the Master License holders, three forms must be submitted by operators under the LOK whereas the application process under the current regime has never been fully explained to the public.

  • Online Gambling Application:
  • Personal Declaration:
  • Corporate Disclosures:

Once an applicant has satisfied the GCB in terms of the forms and documentation submission, then a license will be issued,” Jansen said.

Within 6 months of that license audited policies and procedures will need to be submitted for evaluation.

The same regulations that apply now will continue to be binding during a 9-month transitional phase so there should be no disruption of business practices for operators.

Jansen explained that operators who don’t wish to participate in the new regime will have ¾ of a year to wind up their businesses under existing regulations: “For those operators who do not wish to move to the new licensing regime, they can continue to conduct business up until the date the relevant master license expires,” said Jansen.

A summary of points regarding the new licenses includes the following:

  • Licenses issued from September 1 will be issued by the GCB under current legislation and regulations and will not immediately be controlled by the LOK as it is not yet the “law of the land”.
  • Sub-licenses will not be issued by the GCB, however, they will still be available from master License holders from September 1, 2023, until the LOK is implemented.
  • New provisions addressing anti-money laundering and responsible gambling will become known to the public as they will be part of the new licenses.
  • Current license holders or those with approval in process should consult with their master licenser for more information on how to proceed – this includes operators whose licenses are currently “on hold”.

Business as Usual – For Now – As Operators Go – New Process Coming

“Contrary to much speculation, there has been no change whatsoever to the legislation or permissions since the minister publicly announced the drafting of the new legislation last November,” said Jansen.

One point bears repeating:
Beginning September 1, all new licenses will be issued by the Curaçao Gaming Control Board (GCB).

The Minister is expected to issue further guidance and more updates in September as well as a new fee structure for operators.

More Information on Curacao Gambling Law

Curacao is an online gambling website license provider and casino regulator with an antiquated and semi-transparent framework that is little understood by laymen and government officials in other nations. In a nutshell, the government has issued “Master Licenses” to four Master Licensers who then accept or reject individual gambling operators and issue “sub-licenses” to online casinos, bookmakers, and other remote gambling providers.

More background on the former “Netherlands Antilles” island shows the difficulty in whether to even call it a country or to explain its relationship with the Netherlands, its independence, or its obligations to the Dutch government.

The following is from Wikipedia and is known to be a true statement: “Following a referendum, and as a result of constitutional change, Curaçao became a constituent country within the Kingdom of the Netherlands on October 10, 2010.

The further background shows that since that time the kingdom and the government in Amsterdam have wrestled with how to modernize gambling law there and more recently, to bring it more in line with how regulation and gambling law enforcement functions in other jurisdictions.

The Netherlands is a parliamentary democracy. Dutch people can choose who represents them in parliament. The Netherlands is also a constitutional monarchy.

Further complicating the push for reforms from the Dutch government includes the following fact:
Curaçao has full autonomy on most matters, with the exceptions summed up in the Charter for the Kingdom of the Netherlands under the title “Kingdom affairs”.

It wasn’t until the small island constituency needed assistance from Amsterdam during the world health emergency of the Covid pandemic that the Dutch government was able to exert enough influence over Curacao to “encourage” them to change the way gambling regulation and enforcement is handled and to get them on a timeline to implement those changes.

It is also important to note that the Netherlands itself has only recently reformed its online gambling laws.

The UK’s Law Review is a well-known and trusted website with specific and well-cited information on gambling law around the world. Lawyers there state the following about Dutch online gambling law:
As of 1 April 2021, remote gambling licenses are available for casino games and sports and horse race betting.

A more transparent regulatory framework with public and private assurances that it is in line with international standards can only be a good thing for Curacao. More accountability in regard to responsible gambling measures can only improve the player experience. However, until a process for complaints is outlined by the CGB and it is shown to be working on behalf of players, perceptions are not likely to change much.

If the CGB is no more responsive than most of the Master License holders have been to “small” complaints, it will have been an exercise in futility and lip service to the problem of murky terms and conditions including “gotcha” and “God” clauses. As it stands now, only a serious breach of licensing terms will be investigated and the public has no direct knowledge of what those terms might be and rarely if ever learns the result of an intervention.

Source: Curaçao: All master licences to get one-year extension, iGaming Business, July 12, 2023

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Monarch Violations Result in $400K Fine – Changes Geolocation Provider

monarch_violations_result_in_dlr400k_fine_changes_geolocation_providerReno, Nevada-based Monarch Monarch Casino’s Colorado online sportsbook has been levied a fine of $400,000 for accepting proxy bets from nearly a dozen bettors. The Colorado Limited Gaming Control Commission imposed the penalty because taking or placing bets for another person is illegal in Colorado. The sportsbook is operated out of Monarch Black Hawk Casino in Black Hawk, Co.

The bets were taken over the company’s sports betting app, BetMonarch. The company announced on Thursday that it would switch its geolocation provider from the current app provider, Stadium Solutions – a provider of sportsbetting platforms owned by Entain – to a near monopoly holder in the vertical in the United States, GeoComply.

According to an article found on CIOReview, a leading print and digital magazine for enterprise technology vendors & buyers, the State of Delaware also uses Stadium enterprise solutions but makes no mention of geolocation services. The review appears to claim that the company provides a platform to 17 of 21 sportsbetting host systems in Nevada.

Geolocation Not Usually so Easily Defeated

Geolocation services normally track the GPS location of a mobile phone and use other data such as nearby WiFi traffic to identify the phone’s location within a state’s boundaries with near absolute certainty. Proxy betting is one of if not the only ways to defeat the safeguards. Proxy betting is also used in land-based casinos, especially in Asia, to defeat travel restrictions as well as for unscrupulous actors to collect commissions on bets placed by high rollers from out of the area.

The breaches were purportedly discovered by the operator in June and self-reported to the regulator, resulting in the negotiated settlement.

The ensuing investigation found that more than $60,000 in wagers were placed for customers by three Monarch employees over about a year and a half spanning January 2021 through June 2022. Almost 80 bets were placed for 11 bettors in violation of the prohibition.

The company’s online sportsbook manager reportedly placed 60 of those bets after accessing the registered gamblers’ accounts. The manager and two other lead persons in the sportsbook division were suspended when the activity was discovered and later all three were fired.

Most of the bets came from players who were out of state at the time the bets were placed. Due to federal laws criminalizing interstate sports betting, geolocation services are critical to a provider’s compliance with state law as laws in every state are only passed to allow intra-state sportsbetting if operators can guarantee no out-of-state bets can be placed.

It’s unclear how the switch to GeoComply from Stadium will solve the problem going forward due to intellectual property rights and trade secrets. The Stadium system was defeated fairly easily and Geocomply may have other layers of security as it is a stand-alone solution whereas Stadium’s was part of an entire enterprise solution and management system.

System Didn’t Analyze Transactions Deeply Enough

However, the settlement agreement stated: “Stadium did not analyze geolocation transactions to detect the use of multiple device IDs and unrealistic location ‘jumping’ in order to identify potential proxy bets for out-of-state patrons.”

In the aforementioned CIO review, it stated that the “CEO of Stadium Solutions emphasized the complexity involved in creating [the]

holistic solution, with multiple validations to be performed even before a wager is taken while <sic> efficiently and accurately completed within milliseconds.”

In one case at Monarch, a patron in Florida contacted the sportsbook manager to help him place a bet and within minutes the gambler had sent his username and password to the manager in an SMS.

The bettor was able to make a deposit and within minutes a bet was made through his account. Investigators were able to determine that the manager placed the bet on his own work cellphone from within the state’s boundaries with the manager’s home address recorded via GPS at that time.

Several months later the same client sent the manager screenshots of the bets he wanted to place and nearly 50 bets were placed from within Colorado.

The settlement agreement stated: “Many of the screenshots displayed the time, which was two hours ahead of Mountain time, indicating [the patron]

was not in Colorado.”

The client was interviewed nearly a year later and admitted to officials that he was in Florida when the bets were placed. It’s unclear if any federal crimes are being investigated at this time.

Monarch received a $5,000 fine for each illegally placed bet as well as another fine of $5,000. The company has 10 days to pay half of the fine with the other half suspended for two years unless another violation occurs in that time.

Source: Monarch Fined $400K for Proxy Betting, Switches to GeoComply for Geolocation Services, Casino.org, February 17, 2023

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