Major U.S. iGaming Operators Launch Responsible Gaming Association

leading_us_operators_launch_responsible-_online_gaming_associationSeven key operators of online casinos and sports betting websites in the United States have announced their alliance with the purpose of creating the Responsible Online Gaming Association.

The aim of the respective association is to promote responsible gaming in the United States and to promote best practices for the iGaming industry in the country and not only.

The association was formed by BetMGM, Bet365, DraftKings, Fanatics Betting & Gaming, FanDuel, Hard Rock Digital and Penn Entertainment, operators that are licensed to conduct their business in several American states.

These seven companies are dominating the market in the United States, their combined market share reaching 85 percent of the American online sports betting and iGaming market. The seven companies pledged a sum in excess of 20 million dollars for the Responsible Online Gaming Association in order to finance its activity for the first year.

Dr Jennifer Shatley, a professional with 25 years of experience within the industry, was appointed Executive Director of the Responsible Online Gaming Association. She is also the President of the Nevada Council on Problem Gambling and also a member of the National Council on Problem Gambling.

Five Main Objectives

The Responsible Online Gaming Association has set five key objectives for its activity. The first one is to promote research regarding responsible gaming, including funding independent research on the impact and effectiveness of current responsible gaming tools.

Moreover, the Responsible Online Gaming Association will also promote best practices for responsible gaming, encouraging companies in the industry to employ these principles in their activities.

Another goal of the association is to raise awareness about the problems generated by irresponsible gaming and encourage appropriate advertising for gambling services and brands.

The Responsible Online Gaming Association has also announced that it will work to create an independent data clearinghouse, a tool for the member companies to share information between them in order to protect their customers.

Last but not least, the Responsible Online Gaming Association will try to establish an independent certification programme. This will have the task of evaluating the responsible gaming efforts made by the member companies and provide objective feedback regarding their responsible gaming policies.

Source: “Responsible Online Gaming Association“. iGaming Business. March 27, 2024.

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Operators All Over the World Get a Chance to Advance Their Businesses Through New SPRIBE’s Product Broadway Platform

The famous developer of crash games, SPRIBE, decided to take a new spin on its business and come up with a new, innovative solution, Broadway Platform.

Innovative product

introducing_broadway_platform_from_spribe___SPRIBE, which is known as a leading crash game in the world, changed the perspective of both players and operators when it comes to this type of game. Now, the company shows its uniqueness and innovation by launching the new Broadway Platform.

Broadway Platform is a brand-new iGaming Platform (PAM) that allows players to enjoy a range of online sportsbooks and casino suites. The sportsbook available on the platform has various betting options. Players will be able to enjoy 100,000 pre-match events, as well as 70,000 live events across 3,000 markets. There will be available 125 sports in total, including esports.

A team of more than 80 experts in the industry are hired to help in expert trading and risk management. Their main goal is to achieve an average margin of 14% for pre-match and 10% for live events.

As the name suggests, the Broadway Platform will provide its customers with various singing and dancing online casino products. The offering will include over 16,000 games, and among them will be always-popular slots, table games, crash games, as well as live dealers. On top of that, the players will get a chance to enjoy various global and local jackpots, and the products will be obtained from more than 200 providers from all over the world.

This advanced product features a certified RNG system, along with back-office reporting and monitoring tools that make the experience smoother. On top of that, the support is available across various channels, currencies, and languages, so everyone can be taken care of.

The platform is easy to navigate, and its back-office tools are the fastest in the industry.

Fantastic tools and features

Great news for the operators is that they can provide customers with safe and secure payment solutions through Visa, Mastercard, Skrill, Neteller, PIX, and crypto.

The platform’s content management system is user-friendly, with various advanced features and instant website updates. Thanks to a modern CRM tool, operators can manage customers through a data warehouse, which allows them to analyze their behavior, segment the audience, and thanks to the algorithm, start the promotions they want to utilize.

The Risk Management Tool allows real-time monitoring. When it comes to marketing, the Affiliate Tool allows automated marketing options that can increase engagement and customers’ interest in the platform.

Giorgi Samkharadze, Head of Broadway Platform, said: “SPRIBE is a pioneering technology company, but even we did not expect Broadway Platform to be as innovative and cutting-edge as it is. This is a game-changing technology stack that offers the fastest set-up time in the industry alongside streamlined management and effortless operation. There really is no other solution like it in the market and we are incredibly excited to see operators unlock its full potential.”

Source: Miller, George. “Introducing Broadway Platform from SPRIB”. European Gaming. February 20, 2024.

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Michigan iGaming Operators Report Record-Breaking November Revenue

The Michigan Gaming Control Board, the regulator in charge of the gambling and sports betting market in the American state, reported that the licensed operators it oversees managed to generate solid revenue in November 2023.

According to the state regulators, commercial and tribal operators in the Great Lakes state reported a total of 209.2 million dollars in revenue (gross receipts and gross sports betting receipts) in November. The result marks an increase of 1.9 percent compared to October 2023.

The iGaming sector was the one that caught the eye with gross receipts of 175.3 million dollars, the highest number to date. The previous record was 171.8 million dollars and it was recorded in March 2023. In October 2023 gross receipts from online casinos amounted to 160.3 million dollars.

Gross sports betting receipts for November 2023 amounted to 33.9 million dollars, a sharp decrease from the 45 million dollars that were generated by this sector in October 2023.

Combined total adjusted gross receipts for November were 158.1 million dollars, with almost the entire sum coming from iGaming: 157.8 million dollars, while sports betting only accounted for 294,810 dollars. The adjusted gross receipts figures show an increase of 9.4 percent for iGaming and a drastic decrease of 98.7 percent for online sports betting compared to October 2023.

Tens of Millions of Dollars in Taxes

The total sports betting handle for online operators amounted to 568.8 million dollars in November, an increase of 6.7 percent compared to October 2023 and also the highest online sports betting handle to date in the state of Michigan.

Licensed operators in the state submitted 33.6 million dollars in taxes and payments to the State of Michigan during November, with most of the sum (32.9 million dollars) coming from internet gaming taxes and fees. Internet sports betting taxes and fees amounted to 740,056 dollars in the month of November, while the three land-based casinos in Detroit paid the city 8.4 million dollars in wagering taxes and municipal services fees during November. Tribal operators also reported making payments worth 4.1 million dollars to governing bodies in November.

At the end of November 2023 there were a total of 15 commercial and tribal operators operating in Michigan in iGaming and/or online sports betting. Fourteen of these operators were active in internet sports betting while fifteen were offering iGaming services.

Source: “Michigan iGaming, sports betting operators report $209.2M in November revenue“. Michigan Gaming Control Board. December 19, 2023.

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Regulators in Seven US States Ask US DOJ to Act Against Offshore Operators

regulators_in_seven_us_states-As_us_doj_to_act_against_offshore_operatorsThe following article reflects the knowledge, experience, and well-reasoned opinions of the authors and is not meant to be construed in any way as legal advice. Online gamblers in all US states should consult their state laws or seek legal counsel to determine if online gambling at unlicensed offshore websites or gambling venues licensed by regulators located anywhere but within their domiciled states is a crime or a right to be exercised freely by responsible adults. The same applies to federal gambling laws or any other ancillary issue related to online gambling.

Regulators from seven US states have contacted the United States Department of Justice in an attempt to nudge the DOJ into “doing something” about offshore competition in the online gambling market.

Not Understanding Federal Law?

As is usually the case when such actions occur, the signatories refer to all offshore gambling sites with a broad brush whether purposefully or not – lumping all other operators of gambling into one basket and broadly referring to them as “illegal online gambling sites.

At least that is the implication as state regulators and spokespeople from the American Gaming Association (AGA) consistently leave out any real differentiation among casino sites licensed offshore, illegal sportsbetting sites, and the very small handful of operators that provide services to players in the USA with no known license at all.

Painting every online gambling operator with the same broad brush appears to the informed consumer or observer as disingenuous at best.

The most recent public relations gambit is co-signed by regulators in some of the most financially successful US gambling states including Colorado, Illinois, Louisiana, Michigan, Mississippi, Nevada, and New Jersey.

Some of the issues addressed in the letter to US Attorney General Merrick Garland are some real and unreal dangers the ill-informed assume are associated with gambling online. These include age verification, money laundering concerns, responsible gambling protocol, game fairness, and the lack of each or any state capturing tax revenues.

The letter also states that offshore operators are not subject to any licensing requirements. The vast majority of those points are incorrect and are most likely based on good-faith misunderstandings of how offshore online gambling operators actually operate.

Well over 90% of offshore casinos and most sportsbooks that serve US players are licensed in the jurisdiction of Curacao (formerly known as the Netherland Antilles). Operators are required to verify the identity, age, ownership of financial instruments used to deposit, a player’s address, their subscription to local utilities, and quite often a copy of their bank account statements at a minimum.

Three Decades of Compliance

Operators in the offshore jurisdiction of Curacao have followed essentially the same protocol since the mid-1990s.

These documents cover nearly all of the concerns raised by the regulators including money-laundering concerns.

The over-arching government-sanctioned gambling license issuer makes sure that anti-money laundering concerns are taken care of through international authorities in compliance with an anti-money laundering/counter financing of terrorism (AML/CFT) framework that addresses both risk issues.

In a nutshell, what’s known as “document verification” – which is enforced by 99% of all offshore operators as any offshore player knows – addresses all concerns listed except responsible gambling issues and tax collections.

Responsible gambling is only addressed at the most critical level which is gambler self-exclusion. Even there, if an operator refuses to let a gambler self-exclude, they will have their Curacao license revoked. However, there are no auxiliary tools available for players to set deposit or time limits, force breaks at prescribed time intervals, or any of the other things more stringent regulatory regimes such as the Malta Gaming Authority or the British Gambling Commission may require.

That leaves the competition for the gambling dollar and state tax revenues buried in slurs of illegality, and black market accusations.

While this may seem to be counter-intuitive, offshore casinos are actually not illegal at the federal level nor have they ever been in the United States. It is, however, incumbent upon each consumer to check their own state laws to determine if the practice might be legal in their state. If competent legal counsel is indicated, that should be sought.

The Wire Act of 1961

Interstate or Inter-territorial sports betting is illegal in the United States and has been since 1961. While the US DOJ under various administrations has sided with casino moguls such as the late Sheldon Adelson in determining offshore casino gambling to be illegal, the world’s biggest lottery company by gross receipt,s, IGT recently sought and received a declaratory judgment (once and for all) that very specifically informs that The Wire Act only applies to sports betting operations. The act of casino gambling has no federal law to prohibit it.

The sticky wicket in this reality is the UIGEA (Unlawful Internet Gambling Enforcement Act of 2006) which neither creates new gambling laws nor modifies any existing laws as clearly stated in the law itself. It does, however, make most online financial transactions (deposits and withdrawals) illegal and de facto money laundering simply because US financial institutions have been given “guidance” that assumes the Wire Act applies to all interstate or inter-territorial wagers.

However, the very act of providing a gambling service or a US citizen partaking in offshore gambling is not a crime at the federal level by any law this editor has seen in nearly three decades in the industry. so it’s unclear how Attorney General Merrick Garland could be of assistance to state regulators unless he attacks the practice “from the side” and deems them all to be illegal thanks to incorrect guidance from the Federal Trade Commission (FTC) and the Federal Deposit Insurance Corporation (FDIC) which was issued during the Bush administration in 2007 under the false premise that the Wire Act actually applied to anything but sportsbetting.

In the letter to AG Garland, the Executive Director of the Michigan Gaming Control Board (MGCB), Henry Williams states: “In Michigan, strict laws and rules govern internet gaming and sports betting and provide consumer protections, promote confidence and ensure fair and honest gaming. We are willing to help the US Department of Justice in any way we can as it pursues enforcement of US laws against offshore illegal gaming enterprises that take advantage of our citizens.

State regulators like the MGCB ensure operators offer products that pass technical standards and testing, and we also require operators to comply with reporting requirements.

“Offshore operators flaunt state regulations and offer products that do not protect the public, which greatly concerns me and my fellow state regulators,” Williams added.

He continued, “Regulated operators recognize licensing is a privilege that can be taken away, but illegal operators do not face similar consequences for failure to follow laws and maintain integrity.”

Source: Regulators urge DoJ to take action on offshore gambling, iGaming Business, May 5, 2023

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European Regulator Forum GREF Releases Strategy to Fight Black Market Operators

european_regulator_forum_gref_releases_strategy_to_fight_black_market_operatorsThe Gaming Regulators European Forum (GREF) is comprised of gaming and betting authorities in some of Europe’s most active markets. The forum recently outlined a commonly agreed upon commitment on how they plan to address problem gambling across the continent.

A statement released by GREF detailed some of the ways members would work together through cross-border cooperation that includes coordinating “joint actions” against what it deems to be illegal gambling websites operating in Europe. Each country is free to use its own definition of “illegal gambling”.

Regular Meetings and Other Communications to Keep the Forum Cohesive

Other items outlined include the sharing of expertise, information, and best practices as well as setting up alerts so that all member states can be on the same page at the same time when an issue needs to be addressed. The team also stated that the various national regulatory bodies would hold regular meetings to keep each other apprised and in the loop.

None of the language we have seen addresses grey markets – jurisdictions where gambling operations are not allowed unless they are licensed locally or sometimes even by another EU member state, but players are free to choose where they play. However, some of the participants are indeed from countries most widely seen as grey markets.

With the advent of countries such as Germany, Ireland, the Netherlands, and the UK undertaking regulatory reform, Europen gambling industry participants have been bringing up the subject of the black market and outright illegal operators in some discussions.

The statement from GREF reads: “This joint action will enable us to better identify and minimize illegal gambling activities while acknowledging that each regulator remains free to define what amounts to illegal gambling and to use the enforcement tools provided by its own national regulatory framework.

We expect that this common action will enable a constructive dialogue with online platforms, including social media platforms. We also expect that this common action will raise consumer awareness regarding the risks associated with illegal gambling.”

The Belgian Gambling Commission (BGC), l’Autorité Nationale des Jeux (ANJ) of France, Germany’s Gemeinsame Geschäftsstelle Glücksspiel (GGL), the Hellenic Gaming Commission (HGC) of Greece, Ireland’s Regulator of the National Lottery, and the Great Britain Gambling Commission (UKGC) are among the most prominent members of the forum.

Ireland’s Department of Justice has recently stated that it will include support for the Gambling Regulatory Authority of Ireland (GRAI) [Údarás Rialála Cearrbhachais na hÉireann]

in its Justice Plan 2023, carrying on the work begun in 2021 to repeal existing gambling law in Ireland and replace it with a modern framework that addresses both land-based and online betting and gambling.

The Irish Department of Justice and Equality is a member of the forum as is the Finnish Ministry of Social Affairs and Health. Both government bodies have been heavily involved in the push for new regulatory frameworks in their countries.

GREF: Unlicensed Operators put Consumers at Risk

As one voice, forum members assert that “illegal gambling” (as defined by each member-state) undercuts the development of a fair gaming market as well as consumer protections.

In light of these considerations, we commit ourselves today to working together against illegal gambling, in order to ensure effective implementation of our national regulations,” the organization stated.

Germany’s nascent regulatory authority, the GGL said upon its taking over responsibilities from regional ‘placeholders’ that it would create and implement tough standards and aggressively pursue unlicensed firms serving games or sports betting opportunities in the country.

Holland’s KSA has recently stepped up enforcement actions against licensed providers that breach the rules as well as foreign gambling websites they deem to be targeting Dutch players without a license.

However, not all regulated stakeholders are in unanimous agreement that stricter rules and enforcement are in players’ best interests.

According to research from PwC as provided to the UK’s Betting and Gaming Council (BGC) in early 2022, British gamblers who used unlicensed punting sites more than doubled in just two years. The count went from 220,000 to 460,000 in that timeframe. PwC estimated that the amount bet at non-UK-licensed online websites was billions of pounds annually.

The report stated: “This analysis suggests that the UK has a more ‘open’ online gambling market and currently has a smaller unlicensed market share than our European benchmarks.

Whilst it is not possible to isolate the impact of individual regulatory characteristics, the above assessment suggests that jurisdictions with a higher unlicensed market share tend to exhibit one or more restrictive regulatory or licensing characteristics.

Referring to the long-awaited UK Gambling Review, BGC Chief Executive, Michael Dugher said: “We support the Gambling Review but there is a real danger that it leads to the regulated industry being smaller and the illegal black market growing substantially.

This research is stark about the dangers of the black market, we have to learn lessons from abroad, and make the right choice at this dangerous crossroads.”

Stringent Regulations May Drive Players to Black Market Sites

The PwC report didn’t stop at the UK’s borders however and it examined several other European countries. It found the following:

After Norway created a state monopoly and restricted all gambling stakes, implemented affordability checks and advertising restrictions, the black market grew to more than a 66% share of all stakes.

The country’s plans for DNS blocking to keep Norwegian players at state-sanctioned websites recently hit a speed bump when it was determined that the landing page searchers would be redirected to, the Norwegian Lottery Authority’s website, which did not conform to national privacy standards.

Norway currently enjoys a 100/100 rating at Freedom House with 40/40 for political rights and 60/60 for civil liberties. It’s unclear if DNS blocking would affect that score.

In France, 57% of all money staked is at unlicensed websites rather than at France’s state-monopoly gambling portals.

Advertising for betting and gambling is strictly prohibited in Italy but the black market accounts for nearly a quarter of all money staked online, according to the report.
The report did not state the percentage of unlicensed betting that occurred prior to the increased regulatory restrictions.

However, it did also note that Spain has seen 20% of all stakes being placed at unregulated websites since a 2020 Royal Decree in Spain severely restricted all gambling advertising. The BGC asserts that those numbers are the result of players not having access to information on safe gambling due to the advertising ban.

In 2020 Denmark also placed restrictions on licensed operators banning deposit incentives such as match bonuses while the Danish Tax Authority warned of the potential of a 9% increase in the black market share.

In Sweden, 38% of self-excluded gamblers who chose to close their accounts at locally licensed operations were still able to bet online with operators not licensed in Sweden.

Source: Cross-Border Regulators Body Gref Outlines Black Market Strategy, SBC News, April 11, 2023

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